Terms and Conditions


In these conditions of sale: the “Agreement” means the agreement which is formed when we accept an order from you, as provided in clause 3 below.
“Customer” or “you” means the person who purchases Goods via the paulsheeran.ie website. “Goods” means the goods described in the Order Confirmation.
“Order Acknowledgement” has the meaning given to it in clause 2.1.
“Order Confirmation” has the meaning given to it in clause 2.1.
“Supplier”, “we” or “us” means Paul Sheeran Jewellers, registered in Ireland no. 223362, whose registered office is at 7-8 Johnson’s Court, Grafton Street, Dublin 2.
“these terms” means the terms of business set out in this document.




The display of Goods on this website does not constitute an offer to sell them as described, or to sell any goods at all. By clicking to place an order, you are making an offer to buy which incorporates these terms. Once you place an order we will send you an e-mail acknowledging receipt of your order and containing the details of your order (an “Order Acknowledgment”). If we elect to accept your offer, you will receive an e-mail confirming that we have dispatched the Goods to you (an “Order Confirmation”). Any products on the same order which we have not confirmed in an Order Confirmation to have been dispatched do not form part of that contract. We reserve the right to decline any order, without giving a reason.


You must be 18 years of age or older to purchase goods from this site. If you are under 18, you may use the site only with the involvement of a parent or guardian. Your use of and registration on the site is void where prohibited.


These terms and conditions cannot be varied except by changes made by paulsheeran.ie on the site, which we may make from time to time. Proposed changes to the terms and conditions will be notified to you by e-mail or flagged for your attention when you log onto the site for a new session. Your continued use of the site after such notification shall be taken as your full acceptance of such changes.




Orders are only binding when the Order Confirmation is issued. You should check the Order Acknowledgment and Order Confirmation and notify the Supplier of any mistake by email or telephone immediately. The details stated in any Order Confirmation will apply to the Agreement.


We reserve the right prior to issue of an Order Confirmation to notify you of the unavailability of the particular Goods ordered and to notify you of alternative arrangements required to fulfil your order. Acceptance by you of the alternative arrangements will constitute an amendment to the Agreement between us which we will set out in our Order Confirmation to you. If the alternative arrangements are not acceptable to you we will refund you in full as soon as possible.



If you order Goods and we accept the order, we reserve the right to notify you at any time before delivery of the unavailability of the particular Goods ordered. You can then cancel the Agreement and we will refund you all money paid in full. Alternatively, you can accept any equivalent product we offer to you.



Unless they are expressly quoted as not including VAT, all prices are inclusive of value added tax and other government taxes or duties.



Payment is collected from your credit/debit card at the same time that your Order Acknowledgement is sent, and before the Goods are delivered.



We will use reasonable efforts to meet any delivery date, but it should be understood that they are estimates and we are not liable (in contract, negligence or otherwise) for any loss or damage resulting from them not being met, howsoever caused, including delays in meeting delivery dates caused by public holidays and/or bank holidays arising in Ireland and/or elsewhere. Goods are shipped by registered post, express post, or by courier to the delivery address provided by you, as stated in the Order Confirmation.




All prices quoted are exclusive of delivery charges which are to be paid by you.


Subject to clause 2.3, delivery charges for shipping to addresses in Ireland and the United Kingdom are as follows:


€15.00 for delivery within UK, Europe and Ireland if goods sold under €500


€20.00 for delivery to rest of world if goods sold under €500


Subject to clause 2.3, complimentary shipping is available for orders in excess of €500.00



Title and risk to Goods ordered passes to you when the Goods are shipped, or if later when you make full payment.



Where you have ordered more than one item, we may make delivery in one or more instalments.




You can exercise your right to cancel the Agreement and to return the Goods to us within 7 working days of delivery of the Goods to you. In order to exercise your right to cancel the Agreement and to return the Goods to us you must obtain cancellation authorisation by calling us before returning the Goods as soon as possible in their original condition with packaging complete and seals unbroken. The original tag must not have been tampered with and must still be attached to the Goods returned. You should also include a return note and proof of purchase.


You are responsible for the direct cost of returning the Goods to us and for the risk of any loss or damage to the Goods while in transit. We cannot accept responsibility for parcels lost in transit and you are strongly recommended to obtain proof of posting when returning items. Title and risk to the Goods shall pass back to us once they are received by us.


No refund will be made until the Goods are returned to us and in any event no refund will be forthcoming if the Goods are not received by us within 5 working days of you notifying us of your intention to cancel the Agreement.


For hygiene reasons we cannot exchange or refund earrings unless they are defective or faulty.


Items engraved cannot be refunded unless they are defective or faulty.



Unless otherwise stated, prices quoted are only valid during your browser session.



Notification of queries and/or complaints must be notified to us in writing within fourteen (14) days of receipt of the Goods.



We warrant that:


at the time of sale, we will have title to sell the Goods to you; and


the Goods sold to you will conform with the specification for them published by us or their manufacturer.



Subject to clause 16, if we are in breach of the warranties given by us under clause 12, our liability shall be limited to:


replacement of the Goods concerned; or


at our option, reimbursement of the price.



Subject to clause 16, we will have no further liability to you other than as described in clause 15, whether under these terms of sale or on any other basis including liability in tort as a result of the sale of the Goods and at all times our liability to you shall be limited to an amount not exceeding the price actually paid by you in relation to the goods giving rise to the liability.



Subject to this clause 17, we will not under any circumstances be liable to the Customer by reason of any representation or warranty, condition or other term or any duty of common law, or under the express terms of these terms, for any consequential, special, incidental or punitive loss or damage (whether for loss of current or future profits, loss of enterprise value or otherwise) and whether occasioned by our negligence, or that of our employees or agents or otherwise, even if advised of the possibility of such damages.



Nothing in this these conditions of sale shall exclude or limit our liability for death or personal injury resulting from our negligence, or that of any of our employees or agents, nor shall they operate to exclude or limit any statutory rights which cannot be legally excluded or limited, including the statutory rights of a consumer.



We are not liable for delays in performance (including delivery or service) caused by circumstances beyond our reasonable control and will be entitled to a time extension for performance. Examples include strikes, problems with suppliers or transport, industrial relations problems, exchange fluctuations, governmental or regulatory reaction and natural disasters. If the conditions last for more than 2 months, the Agreement may be terminated by either party without compensation.



These terms expressly incorporate our Privacy Statement. Together, they contain the entire understanding and agreement between the Supplier and the Customer relating to the sale of products to the Customer through this website.



This Agreement is drafted and concluded in the English language. If this Agreement is translated into any other language, the English language text shall prevail.



These conditions of sale shall be governed by Irish law and the exclusive jurisdiction of the courts of Ireland.


Waste Electrical and Electronic Equipment (WEEE) is taken back free of charge in this store on a one-for-one, like-for-like basis.

Waste batteries including rechargeable batteries (of a type are sold here) are taken back free of charge in this store.

You are not obliged to make any purchase when returning old batteries here.

Each local authority must also accept household Weee and small batteries free of chargeat its recycling facilities.

All Weee and waste batteries must be recycled and should not be placed in your waste disposal or recycling bin.

Make sure you always recycle all your old electrical goods and batteries.



Lovely to meet you yesterday Paul. Not only have I found my Wedding band but you sparkled up my engagement ring. Looking forward to my return to Dublin to place an order on the dream sparkle piece xx
Dawn Louise Kirton
Dawn Louise K.
Best customer service I've ever received. Angela truly knows her stuff and I couldn't of asked for better. To be honest, everyone was super helpful and friendly. Highly recommend to anyone.
Raisa O'Brien
Raisa O.
A lovely Jewellers and watch shop. Called in to get a link added to my Milanese’s strap on my Breitling.. all done very quickly and gave a couple of watch pins with no charge despite me buying watch elsewhere.Lovely staff..would highly recommend.
Robert G Hughes
Robert G H.
Thank you very much to Paul and team for a fantastic service as always. Best value shop for luxury jewellery and watches in Dublin with outstanding after service.
Len Harty
Len H.
Always great service. I've acquired several pieces of jewellery over the past 15+ years and it is great to see some of the same people still there
Deirdre Finn
Deirdre F.
Sarah McGurrin
Sarah M.
Such wonderful service. Everything about my buying experience was made so special. Their customer service goes above and beyond. I bought a beautiful Longines watch and they took time to show me everything about it. Great experience I will definitely be back! Thanks!
Ian Johnson
Ian J.
Alex Murray Moran
Alex Murray M.
Kerri Sheeran
Kerri S.
Adam Lalor
Adam L.
Eimear Donohoe
Eimear D.
Mary Power
Mary P.
Fab selection, friendly, knowledgeable staff couldn't recommend highly enough �
Linda Coughlan Bambrick
Linda Coughlan B.
Mary Mackey
Mary M.
Breeda O Riordan
Breeda O R.
Just love all the stuff they put up on there page fabulous ��
Marie Boyce Daniel Darren David
Marie Boyce Daniel Darren D.
Majella Maolmhuaidh Ní HIcidhe
Majella Maolmhuaidh Ní H.
Caroline OLoughlin
Caroline O.
Lisa Ragosa
Lisa R.
Melissa Holloway
Melissa H.
Excellent service from start to finish. Highly recommend. I adore my ring. Couldn't fault the ring or the service we received. Top notch. Thank you so much
Kat Furlong
Kat F.
Would just like to thank Paul, Orla and all the staff that made us both feel so special yesterday
Eddie Hughes
Eddie H.
Exceptional level of customer service at Paul Sheeran's, extending far beyond point of sale, 7yrs on & consistently provided with 5* service!Thanks to all @ PSJ
Stephanie McGrath
Stephanie M.
Thank you so much for your expertise and help today when I popped in looking to have a valuation certificate issued for my jewellery. Your customer service and friendly staff (and breathtaking jewellery!) make it such a pleasure to deal with you over the past 15 years. Also lovely to see the same faces after all these years. Thanks too for the free clean on my rings and earrings, I adore them as much today as the day we bought them.
Niamh Murray
Niamh M.
Loved every minute of my experience in Paul Sheeran and walked away with a spectacular rose gold engagement ring that I can't stop admiring every minute of the day !! Thank you again and again Paul & David ☺️❤️
Alannah Mc
Alannah M.
Courteous, Professional and competitively priced.I have just had the pleasure of organizing my wedding band here.And I have to say out of the 8 or so jewelers I visited I found the team here a pleasure to work with. A very confident and capable approach to dealing with all my queries.Extremely knowledgeable about their products and very friendly.From my initial consultation with Maggie through to finalising my choice today with Orla.I would highly recommend using their services. And look forward to picking up my band in a few weeks.
Colm O'Flaherty
Colm O.
Micaela Cassisa
Micaela C.
Cathy O'hanlon
Cathy O.
Jack Stokes
Jack S.
Paul O'Leary
Paul O.
I got all the Gucci stuff as a present,,,chain,earnings,bracelet,, and I absolutely love it,,everyone always compliments it ,!!!!!!
Rachael K Sugg
Rachael K S.
The best shop to buy a diamond! Thanks again Paul!!
Luca De Marzio
Luca De M.
Yvonne Whelan
Yvonne W.
Lara O'Malley
Lara O.
Brian Keane
Brian K.
Absolutely top notch.... staff, customer service and products alike
Dave Garabhan
Dave G.
Mags Foran
Mags F.
Sylvia Smith
Sylvia S.
Ruthie Colbert
Ruthie C.
Emma Donovan
Emma D.
Sonia Kirwan
Sonia K.
Gracey Grace
Gracey G.
Christine Wade
Christine W.
Jade Coyle
Jade C.
Tammy Joyce
Tammy J.
Congratulations paul. I knew you from the start in Nutgrove S.C.You have worked so hard and it has all paid off. Hope to chat soon. Best wishes for the future.Chantal.x
Chantal King Curry
Chantal King C.
Richie Smith
Richie S.
Darragh is my man in there,always on the ball whenever I walk in the door. Very Prompt indeed.
Ed Powell
Ed P.
Karina O'Brien
Karina O.
Susan Ndungu
Susan N.
Caroline Ryan
Caroline R.
Eimear Mc Hugh
Eimear Mc H.
Oola Ryan
Oola R.
Linda Curran
Linda C.
Tommy O Connor
Tommy O C.
Joanne Giles
Joanne G.
Ger Walsh
Ger W.
Clare Cosgrove Mungovan
Clare Cosgrove M.
Teodor Pahomi
Teodor P.
Deborah Queenan
Deborah Q.
Niamh Dunne
Niamh D.
Mary Quigg
Mary Q.
Killian Loughrey
Killian L.
Edith Salu
Edith S.
Audrey Brennan
Audrey B.
Emma Hallinan
Emma H.
Sharona Mc Dermott
Sharona Mc D.
Grainne Power
Grainne P.
Lisa McGrath
Lisa M.
Nicola Cliffe
Nicola C.
Deirdre O'Brien
Deirdre O.
Claire McKeown
Claire M.
Sandra McDonagh
Sandra M.
Lorraine Ohaire
Lorraine O.
Seamus Stewart
Seamus S.
Christian Keane
Christian K.
Mark Kershaw
Mark K.
Andre Sands
Andre S.
Denise Morton Condon
Denise Morton C.
Donnchadh Fitzsimons
Donnchadh F.
Paula Renwick
Paula R.
Paula Burke
Paula B.
Julia Hamilton
Julia H.
Darragh McCormack
Darragh M.
Natasha Hogan
Natasha H.
Mary Adams
Mary A.
Maria Hogan O' Sullivan
Maria Hogan O' S.
She Galway
She G.
Venita McTigue
Venita M.
Amy Noonan Neville
Amy Noonan N.
Peter Dunne
Peter D.
Mary Cranley
Mary C.
Tommy Considine
Tommy C.
Dave Connell
Dave C.
Avril Tobin
Avril T.
Carmel Byrne
Carmel B.
Ana Karen Garza
Ana Karen G.
Kathleen Mooney Glynn
Kathleen Mooney G.
Susan Panter
Susan P.
Margaret Digan
Margaret D.
Dorothy Quinn Byrne
Dorothy Quinn B.
Keith Byrne
Keith B.
Mebrura Bajramovic
Mebrura B.
Lisa Robinson
Lisa R.
Elizabeth Rose Donovan
Elizabeth Rose D.
Marian Mcbride
Marian M.
Margaret Oreilly
Margaret O.
Andrea Travers
Andrea T.
Sheeran Ansari
Sheeran A.
Martin McGuinness
Martin M.
Paula Kavanagh
Paula K.
Andreas Pieper
Andreas P.
Richard Regan
Richard R.
Caroline Meleady Cooney
Caroline Meleady C.
Patricia Gallagher
Patricia G.

For any query please contact us by calling or sending a message.

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